Lachlan Johns Bowling

This week Jessi had her baby boy. It was a long tough labor that ended in a C-section. But now he is here and Jessi and David look blissfully tired and happy. I am so glad he decided to come a few days early as I fly out to California today and would have missed the big event. I was able to get over there yesterday to get some good shots of him. He really is cute. Even Ben thinks so and he isn't a big newborn fan. He has the most perfect little face and hands so I had to put some pictures of them here for you. We were trying to wake him up and he covered his ears and scrunched up his face which made me like him all the more. I hate waking up too. I am sad to leave for two weeks as I know he will grow so much. Welcome to the world little one!!

Customer Service Nightmare

This week in work I met one of those individuals who walk around making other people miserable. He came in on a hot day and bought a soda. He then asked for a glass of ice. The store policy is to charge $.25 for the plastic cup to hold the ice. Here is our conversation.

Me, "I'll have to charge you a quarter for the cup of ice."

Mean man, "Even if I just bought a coke."

Me, "Yes, I'm sorry."

Mean man, "That is ridiculous."

Me, "I'm sorry but I don't make the rules."

He looks at me and stares and then looks at his girlfriend, or should I say the poor soul who is unfortunate enough to be linked to him.
Mean man, "I'll just take it from your tip jar."

Me - no response. I just look at him pitying him for being so obnoxious and feeling sorry for the girl attached to him.

Fellow co-worker jumps in with, "It isn't a tip jar, it is a scholarship fund" - which is true.

Mean man - "Fine give me a glass of ice." He then proceeds to make is girlfriend cough up the precious quarter.

I strongly believe EVERYONE should have to do customer service for a minimum of six months. I have met lovely decent humans who when upset with something take it out an employee who has no control over the rules set in place by their employer. What is the purpose of this rage but to make the rager feel like they have expressed their opinion. America continues to have the philosophy "The customer is always right" so the poor peon (in this case me) serving the rager must sit there and take abuse simply for doing their job.

Zoo Trip With Jessi

This Wednesday Jessi and I went to the zoo with the little man she nannies. He was very excited and had obviously been to this zoo before. As we rounded certain corners he would squeal and point with much enthusiasm. I had forgotten how much fun a zoo can be. This zoo is also in the middle of Seattle suburbia. It makes for a rather unique experience to drive past thousands of houses and then turn into a parking lot to see lions, elephants, giraffes and more.

Jessi is now nine months pregnant and as is expected needs the restroom more than I do. We were waiting outside for her and the little guy was telling me the names of animals. While we waited an older man came out of the restroom. 30 seconds later a little boy came yelling after the older man, "Grandpa Bob you forgot to wash your hands." Out of the mouths of babes. The funny thing is that Grandpa Bob did not walk back into to wash his hands but said, "Oh well I guess I'll wash them tomorrow" and quickly walked away. Yuck!!!